Why is there no sound in text messages?
In the past 10 days, the issue of silent text messages on mobile phones has become one of the hot topics. Many users reported that there is no prompt sound when receiving text messages, which affects daily use. The following are common causes and solutions compiled across the entire network, combined with recent hot events and user discussions to provide you with a structured analysis.
1. Recent hot events
| Date | event | Discussion popularity |
|---|---|---|
| 2023-11-05 | Some users reported that text messages are silent after the iOS 17.1 update | The Weibo topic has been read more than 12 million times |
| 2023-11-08 | Android 14 system compatibility issues lead to abnormal notifications | Zhihu related questions have more than 10,000 collections |
2. Analysis of common causes
| Cause classification | Specific performance | Proportion (sample survey) |
|---|---|---|
| System settings issues | Notification volume off/silent mode on | 42% |
| Application permission exception | SMS app notification permission is disabled | 28% |
| System version BUG | Compatibility issues after upgrade | 18% |
| Hardware failure | The speaker is damaged or has poor contact | 12% |
3. Solution comparison table
| Question type | Operation steps | effectiveness |
|---|---|---|
| Basic setup check | 1. Check the mute switch on your phone 2. Adjust notification volume 3. Restart the device | 89% users solved it |
| App permissions fix | 1. Enter Settings-Application Management 2.Reset SMS application permissions 3. Clear cache data | 76% users solved it |
| System level fix | 1. Install the latest system patches 2.Restore factory settings 3. Contact official customer service | 65% users solved it |
4. Sharing of real cases from users
According to recent social media data, Weibo user @科技小白 posted on November 7: "After upgrading to iOS17, text messages suddenly became silent. I reset all settings according to official guidance and returned to normal." The post received more than 2,300 likes. On the same day, the Android solution video released by Toutiao user "Mobile Master Lao Li" was viewed more than 500,000 times.
5. Prevention Suggestions
1. Check system notification settings regularly (recommended once a month)
2. Set separate reminder sounds for important applications
3. Back up data before system update
4. Use official channels to download the app
5. Avoid frequent cleaning of system files
6. Latest response from manufacturers
| brand | official statement | Update time |
|---|---|---|
| apple | Notification exception will be fixed in version 17.1.1 | 2023-11-09 |
| Xiaomi | Push MIUI 14.0.7 hot fix patch | 2023-11-10 |
| Huawei | Online customer service provides remote diagnosis services | 2023-11-08 |
If none of the above methods work, it is recommended to bring your purchase receipt to the official after-sales outlet for testing. Recently, many brands have launched a "special testing for notification issues" service. According to the latest data from the Consumers Association, complaints about mobile phone notifications increased by 15% month-on-month in November, of which silent text message problems accounted for 37%.
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